What you provide
Provide an XML/CSV feed or the API access required by the connector. Read the platform guide and prepare the store domain and appropriately scoped credentials.
Find setup, troubleshooting, account and operational guidance for SmartyFind.

For an import issue, record the source and error; for search, keep the query and expected product. Do not include passwords, secret API keys or personal records in a support request.
Provide an XML/CSV feed or the API access required by the connector. Read the platform guide and prepare the store domain and appropriately scoped credentials.
Follow guides for catalogs, installation, relevance and measurement. API documentation describes access and available operations; examples do not replace store testing.
Compare sample products with the store: code, color, size, image, price and stock. A successful import alone does not verify the widget or order attribution.
Open the relevant guide instead of starting a conversation from zero.
Implementation guides for catalog feeds, search APIs, widgets, events, integrations and webhooks.
Open →GuidesImplementation and optimization guides for catalogs, ranking, analytics and product discovery.
Open →System statusCheck the SmartyFind API response when opening this page. Detailed component monitoring is available to authorized accounts.
Open →Connect your catalog and see how intelligent search changes product discovery.